Remote Support

These days, time is everything, and there never seem to be enough hours in the day to do everything. Well, taking the computer to the repair shop is one less task on your list. Remote support is here to save the day. When you need a professional to fix a problem on your computer and you either can’t bring it into the shop, or don’t want to, you can still receive repair service remotely.

You can receive remote support if:

  1. Your computer still turns on and logs in normally
  2. Your computer can still get on the internet
  3. You can install a program to allow us to connect.

That’s it! If you meet those 3 criteria you will join many happy Hattiesburg citizens who have had the Doc repair their computer remotely.

How do we get started?

All it takes is calling the Doc and setting up an appointment. Depending on the time of day we should be able to offer you assistance within the next 24 hours. Although usually the Doc can work you in on the same day. However, it does depend on his schedule.

What can the Doc do remotely?

The Doc can assist with several remote tasks, the most common are:

  • Virus removals
  • Fix your slow computer
  • Quick fixes
  • Troubleshooting (The computer itself, printers, networks, etc..)
  • Software installations
  • Data recovery

While the Doc can’t fix everything remotely, he can fix a lot.

What are the benefits to receiving remote support?

  • Saves you the trouble of unhooking your computer
  • Saves you gas money and time.
  • It’s fast!
  • Reduces downtime
  • Works in conjunction with your schedule
  • Allows you to see the entire process as we work to find a solution.
  • It’s easy!

Many of our clients love the convenience of remote support. You give us access, go run your errands and while you’re out meeting all your appointments, your computer is being fixed. It’s so good it’s got to be fattening. So don’t hesitate to pick up the phone and set up a remote support session today. The Doc will have your computer flying by the time he’s done. Even if you move out of state as many of our clients eventually do, we can still offer remote support to you.

 

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